Shipping policy
Shipping Policy
Processing Times
All items are handmade in small batches.
Please allow 3–5 business days for your order to be made and prepared for dispatch.
During busy periods (seasonal events, launches, or sales), processing times may be slightly longer.
If you ever need something urgently, feel free to get in touch — I’ll always help where I can.
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UK Shipping
Orders are shipped from Nottinghamshire, UK.
Available services:
- Royal Mail 2nd Class (standard)
- Royal Mail 1st Class (upgrade)
- Tracked services available at checkout
Delivery estimates (after dispatch):
- 1st Class: 1–2 business days
- 2nd Class: 2–4 business days
- Tracked: 1–2 business days
Please note: delivery times are estimates provided by Royal Mail and cannot be guaranteed.
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International Shipping
International shipping is available to selected countries.
Delivery times vary by location, typically 7–21 business days.
Buyers are responsible for any customs fees, import taxes, or delays caused by international postal services.
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Lost or Delayed Parcels
If your parcel is delayed, please allow:
- 10 business days for UK orders
- 25 business days for international orders
This is the timeframe Royal Mail requires before a parcel can be investigated or claimed as lost.
I’ll always support you through the process and help resolve any issues.
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Incorrect Addresses
Please double‑check your delivery address at checkout.
Threaded Press is not responsible for parcels sent to incorrect or incomplete addresses provided by the customer.
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact me within 7 days of delivery with photos so I can put things right quickly.